Our Hospital

Our Mission

At OakVet Animal Specialty Hospital, we are dedicated to earning your seal of approval by providing the most advanced, individualized, and compassionate care for your pet.  

It is our constant mission to find better ways to improve care, communication, financial support and service to our clients and patients.

As Oakland’s first Multi-Specialty and 24 hour Emergency Hospital, we strive to set the bar for Specialty and Emergency care by exceeding standards and expectations in customer service and patient care.  

How do we achieve our mission statement?

Specialized Care

At OakVet Animal Specialty Hospital, we are dedicated to earning your seal of approval by providing the most advanced, individualized, and compassionate care for your pet.

How?

  • From your first contact with us, through aftercare, and beyond; we are with you through the entire process and when you and your pet need us most
  • Customer Service staff trained to provide optimal client care
  • Trained and licensed assistants and technicians that complete required training and continued education
  • 24 hour advice nurses on staff to assist you
  • We provide complete and thorough client education regarding every procedure we perform. From prepping your pet before a procedure to the length and details of after care. Our goal is for your pet to recover as quickly and uneventfully as possible through proper care and management. Please check out our online Client Education tab!

Always Improving

It is our constant mission to find better ways to improve care, communication, financial support and service to our clients and patients.

How?

  • As a specialty and emergency hospital, we understand your visits to us are often unexpected.
  • We collaborate with our referring veterinary clinics to educate clients on the importance of pet insurance for unexpected expenses and how to choose the best fit for your pet
  • We accept Care Credit with up to 6 months interest free financing options

Exceeding Expectations

As Oakland’s first Multi-Specialty and 24 hour Emergency Hospital, we strive to set the bar for Specialty and Emergency care by exceeding standards and expectations in customer service and patient care.   

How?